Smart home technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any. From proactive remote monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered with our customer care plan for your Chesapeake or Virginia Beach area home.
Whether most of your network connected devices are up and running.
Health of many connected AV devices and light switches (availability may vary depending on manufacturer).
Internet up/down state and average upload/download speeds.
Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).
Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.
We’re available to communicate with you in whichever manner best fits your lifestyle.
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Experience the convenience of a live answer by one of our knowledgeable technicians.
We’ll prioritize you to the front on the queue. You’ll receive 40% off our normal on-site service rates if we can’t solve your issue remotely.
We’ll come out annually to make sure your gear is in ship shape, firmware updates complete, wire managed cleanly and any upgrade recommendations made proactively.
(Premium Rates Apply)
Includes Device Firmware Updates, Device Cleanings (fingerprints, dust, and debris), Follow-Up Wire Management, etc.
We’re available to communicate with you in whichever manner best fits your lifestyle.
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Experience the convenience of a live answer by one of our knowledgeable technicians.
We’ll prioritize you to the front on the queue. You’ll receive 40% off our normal on-site service rates if we can’t solve your issue remotely.
We’ll come out annually to make sure your gear is in ship shape, firmware updates complete, wire managed cleanly and any upgrade recommendations made proactively.
(Premium Rates Apply)
Includes Device Firmware Updates, Device Cleanings (fingerprints, dust, and debris), Follow-Up Wire Management, etc.
We’re available to communicate with you in whichever manner best fits your lifestyle.
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Experience the convenience of a live answer by one of our knowledgeable technicians.
We’ll prioritize you to the front on the queue. You’ll receive 40% off our normal on-site service rates if we can’t solve your issue remotely.
We’ll come out annually to make sure your gear is in ship shape, firmware updates complete, wire managed cleanly and any upgrade recommendations made proactively.
(Premium Rates Apply)
Includes Device Firmware Updates, Device Cleanings (fingerprints, dust, and debris), Follow-Up Wire Management, etc.
840 Juniper Crescent
Suite 107
Chesapeake, VA 23320
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